Is Screen Crisp safe to install?
Yes. Screen Crisp is distributed through the Microsoft Store, so Microsoft certifies every release before it reaches you and Windows installs and updates it like any other Store app, with no SmartScreen prompt. Recordings stay on your PC. View Screen Crisp in the Microsoft Store →
Do I need administrator rights to install?
Usually not. Screen Crisp installs from the Microsoft Store, which installs apps for your Windows account without administrator rights on most PCs. Work or school PCs may block the Store; ask your IT administrator. Get it from the Microsoft Store →
Can I use Pro on more than one PC?
Yes. Pro is linked to your Microsoft account. Sign in to the Microsoft Store with the same account on your other Windows PCs and the license follows you. View Pro plans →
Can I get a refund?
Purchases go through the Microsoft Store, so refunds follow Microsoft's refund policy. Request one from the order history in your Microsoft account; statutory rights still apply. Open my Microsoft orders →
Does Screen Crisp add a watermark?
No. Exports never carry a watermark. Recording and editing are free; a license is required to export. The full recorder and editor are available in the free version, including automatic zoom, cursor styles and 3D motion. Pro costs $12.99 a month, $46.99 a year or $78.99 once. Compare Free and Pro →
Does Screen Crisp work on Windows 10?
Yes. Screen Crisp supports Windows 10 version 1903 or later and Windows 11 on x64 PCs. You need 8 GB of memory; 16 GB is recommended for 4K projects. The full system requirements are listed on this site. Check your PC →
Is there a recording time limit on the free version?
There is no fixed recording time limit in the free version. Available disk space and your computer’s performance determine how much you can record. Leave room for both the source recording and the finished export.
Can I edit the mouse cursor after recording?
Yes. Screen Crisp stores cursor movement separately and renders the cursor during export. Change its style, size, smoothing, glow and click effects after the take. There are 61 styles in seven groups, with idle fade when the pointer is no longer needed.
What is the difference between Screen Crisp and OBS Studio?
OBS Studio focuses on capture, live mixing and streaming. Screen Crisp combines recording with a built-in editor for automatic zoom, cursor restyling, backgrounds and a multi-track timeline. Choose according to whether you need a live broadcast or an edited demonstration. Read the OBS Studio comparison →
Does automatic zoom work on 1080p recordings?
Yes. Automatic zoom follows recorded cursor activity and is not restricted to 4K recordings. Zooming into 1080p enlarges existing pixels, so moderate zoom levels preserve more detail. Record at a higher source resolution when you need close-ups of small text.
Is my recording uploaded anywhere?
No. Screen capture, editing and encoding run on your Windows computer. No account is needed to download, record or edit. Pro checks your Microsoft Store license without uploading your recordings. Your recordings remain in the folder you choose, and you decide whether to share the exported file.
Do I get free updates with the lifetime license?
Yes. The lifetime license includes future updates with one payment and no renewal. Monthly and annual subscriptions include updates while subscribed. View Pro plans →
Does Screen Crisp generate automatic captions?
No. You can add text boxes and annotations in the editor, but Screen Crisp does not transcribe speech or generate automatic captions. If your video needs subtitles, plan to add them with a separate captioning tool after export.
Do I need to install a separate video encoder?
No. The media encoder is included with Screen Crisp. Compatible NVIDIA, Intel and AMD hardware encoders can accelerate MP4 export; a software encoder is available when hardware encoding cannot be used.
